Success Stories | Providence

Enabling Remote Monitoring for Pandemic Response


Providence uses Twistle through Xealth to remotely monitor people suspected of having COVID-19

Challenge

Providence health system treated patients in an early epicenter of COVID-19. To relieve overburdened staff and hospital resources, while minimizing exposure risk to the virus, Providence worked with Xealth to deploy a care path that monitored patients suspected of having COVID-19, with non-severe symptoms, while they quarantine at home.

Solution

Providence tracks patients suffering from COVID-19 symptoms using its digital health platform to deliver a care automation and remote patient monitoring tool from Twistle. This keeps patients safe and prevents additional stress on hospitals, emergency rooms and front-line health care teams.

Thousands of patients have been remotely monitored, virtual visits increased 20 times within days, and more than one million messages have been exchanged between patients and care teams.

This pathway has led to a 35% reduction in ED visits.

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