Success Stories | Baylor Scott & White Health

Preparing patients to come back for elective surgeries


Baylor Scott & White Health and Xealth automatically send and track pre-surgery screening activity

Challenge

Proving COVID-19-Negative status prior to surgery is now another thing on a patient’s “to do” list. The hassle of getting the test and results, self-isolating and symptom monitoring adds a potential reason to postpone or even not show up for a surgery.

Solution

BSWH and Xealth automatically distributed a Twistle pre-surgery screening pathway to the patient’s MyBSW Health App within at least five days of the scheduled surgery, which suggested a COVID-19 testing location, helped monitor any symptoms and documented the patient’s attestation that they followed isolation protocol.

Xealth also provides easy access to monitoring data and sent alerts via InBasket messages containing links back to Xealth’s Digital Care. Xealth’s automatic distribution makes surgery schedulers happy with one less concern, and patients have easy access to the information. One less hassle for everyone.

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