Improving postpartum care for high risk patients with remote patient monitoring
Baystate wanted to accelerate the speed of adoption of digital apps by providing a more uniform implementation process and mechanism for prescribing programs to patients, as well as make it easy for clinicians to order tools and review results.
Baystate started a pilot with Babyscripts during the COVID-19 pandemic to proactively monitor patients during pregnancy while keeping them safe at home. Since partnering with Xealth they enrolled more than 1,000 patients in the remote blood pressure monitoring program and have seen engagement of 84%, as well as significant reduction in postpartum readmissions. With these good results, the program is being rolled out across the health system and is being leveraged to provide better monitoring for pregnant patients before and after birth.
Rather than adding a manual process to clinics and asking administrators to send the information, Xealth quickly took the assets and distributed them based off the scheduling feed.
The Speedy Roll-out of Video Visit Set-up Instructions Saves Appointment Time
Due to COVID-19, many visits were suddenly converted to virtual, prompting a large volume of patients and clinicians into unfamiliar video visit technology. Technical barriers can waste appointment time, or even intimidate a patient, causing a no-show.
UPMC quickly needed to distribute set-up instructions to all patients who had telemedicine visits scheduled, without burdening clinicians with additional work. Xealth automatically sent education materials to patients with telemedicine as the visit type.
UPMC first created a pdf, then an animated video, to assist patients in setting up their devices for their virtual visit. Rather than adding a manual process to clinics and asking administrators to send the information, Xealth quickly took the assets and distributed them based off the scheduling feed.