Targeting employees for a specific program, driving enrollment
Reaching individuals before they develop diabetes improves their quality of life and saves money. The Froedtert & MCW health network wanted to easily invite patients in a specific eligible employee population to sign up for Omada Health’s Pre-Diabetic program focusing on weight loss and greater awareness of changing glucose levels, with the goal of increasing enrollment into these programs.
The Froedtert & MCW health network sends Xealth a secure file of patients who qualify for the Pre-Diabetes program. Xealth emails these patients information about the Omada program with personal invitations from their provider to to enroll. Through this targeted approach and sending from the provider, Xealth has enabled an enrollment rate that is twice as high as the standard enrollment rate that Omada typically achieves
on its own.
Rather than adding a manual process to clinics and asking administrators to send the information, Xealth quickly took the assets and distributed them based off the scheduling feed.
The Speedy Roll-out of Video Visit Set-up Instructions Saves Appointment Time
Due to COVID-19, many visits were suddenly converted to virtual, prompting a large volume of patients and clinicians into unfamiliar video visit technology. Technical barriers can waste appointment time, or even intimidate a patient, causing a no-show.
UPMC quickly needed to distribute set-up instructions to all patients who had telemedicine visits scheduled, without burdening clinicians with additional work. Xealth automatically sent education materials to patients with telemedicine as the visit type.
UPMC first created a pdf, then an animated video, to assist patients in setting up their devices for their virtual visit. Rather than adding a manual process to clinics and asking administrators to send the information, Xealth quickly took the assets and distributed them based off the scheduling feed.