Success Stories | Providence

Pre-surgical kits delivered to patients’ homes

Providence emphasizes quality and safety by reaching patients at home before surgery


Patients rarely look forward to surgery, and the preparation involved can add more inconvenience. Providence wanted to make surgery preparation easier and increase the chance that their patients arrive clean and ready to go.


Providence partnered with Xealth and Medline to send surgery preparation kits directly to patients’ homes when a surgery is scheduled. Provided the address and other details are correct, patients receive soap, masks, sanitizer, and information emphasizing Providence’s commitment to a safe surgical environment.

The kit creates a standardized process to prepare a patient ahead of surgery, reducing variability and waste, targeting workflow efficiency, as well as removing ambiguity around who is responsible for prepping the patient, ultimately targeting improved outcomes.


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